Privacy Policy | Bridal Knight

Effective Date: January 9, 2024
Website: www.bridalknight.com

Owner/Operator: Ryan Skuse / Bridal Knight – 1050 W. Western Ave, Ste. 305, Muskegon, MI 49441

1. Introduction

Bridal Knight ("we," "us," or "our") operates the website www.bridalknight.com
(the "Site"), an ecommerce platform offering men’s formalwear sales and rentals.

By using our Site, you agree to this Privacy Policy and our Terms of Service. Please read carefully, especially sections regarding your data, communications, and dispute resolution.

2. Information We Collect

We collect personal information when you:

Create an account

Place an order or request a quote

Contact customer service

Participate in promotions or surveys

This may include:

Name, phone number, email address, billing/shipping address

Payment details (processed through secure third-party vendors such as Stripe, PayPal, or Shopify Payments)

Purchase history and preferences

Communication preferences, including SMS consent

3. SMS/Text Messaging Compliance

By providing your phone number, you consent to receive recurring automated marketing and informational text (SMS/MMS) messages from Bridal Knight, including order updates, appointment reminders, and promotional offers.

Consent: Signing up or purchasing is not required as a condition of sale.

Frequency: Message frequency varies.

Opt-Out: You can opt out at any time by replying STOP to any message.

Help: For help, reply HELP or contact customerservice@bridalknight.com

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing your mobile phone number, you consent to receive SMS/MMS communications from (Business Name). You may opt-out of receiving these messages at any time by replying with "STOP. To opt-out of receiving SMS/MMS messages, simply reply "STOP" to any text message you receive from us
.

Carrier Disclaimer: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Data Use: Your mobile number and message data are stored securely and not shared with unauthorized third parties.

We comply with the Telephone Consumer Protection Act (TCPA), CTIA Guidelines, and all relevant federal and state communications laws.

4. How We Use Information

We use the information we collect to:

Process orders, payments, and shipping

Send confirmations, updates, and delivery notifications

Respond to customer inquiries

Improve website functionality and customer experience

Send marketing emails or texts (with consent)

Comply with legal obligations

We never sell or rent your personal information.

5. Data Storage and Security

Your information is stored securely using encrypted servers and secure payment gateways. We implement reasonable physical, technical, and administrative safeguards to protect against loss, misuse, or unauthorized access.

6. Sharing of Information

We may share information with trusted third parties who perform services on our behalf, such as:

Payment processors

Shipping carriers (UPS, USPS, FedEx)

Email and SMS marketing providers

These third parties are required to keep your data secure and use it only for the purpose of providing contracted services.

7. Cookies and Tracking

We use cookies and analytics tools (such as Google Analytics or Meta Pixel) to improve website performance, personalize experiences, and measure marketing effectiveness. You can disable cookies in your browser settings at any time.

8. Your Rights

You may request to:

Access or correct your personal information

Opt out of marketing emails or texts

Delete your account or data (subject to recordkeeping laws)

Contact customerservice@bridalknight.com
with any requests.

9. Shipping, Returns & Refunds

Orders are shipped via UPS, USPS, or FedEx. You are responsible for providing accurate delivery information.

Refund requests must be made within 30 days of receiving your goods and apply only to unused, unopened items. Returns can be made in person or by mail (see full return instructions on our website).

10. Links to Third-Party Websites

Our Site may link to external websites. We are not responsible for the content or privacy practices of these third parties. Please review their privacy policies before providing personal data.

11. Limitation of Liability

Bridal Knight, its owners, and affiliates are not liable for any damages resulting from your use of the Site, including data loss or interruptions, except where prohibited by law.

12. Dispute Resolution

In the event of a dispute, both parties agree to first attempt mediation. If unresolved, the dispute shall be submitted to binding arbitration in the State of Michigan. Each party bears its own costs unless otherwise determined by the arbitrator.

You retain the right to bring claims in small claims court or for intellectual property infringement.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any revisions will be posted on this page with an updated “Effective Date.” Continued use of the Site constitutes acceptance of those changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, SMS compliance, or data handling practices, contact us at:

Bridal Knight / Suit Castle
📞 (616) 369-7699
📧 customerservice@bridalknight.com

🏢 1050 W. Western Ave, Ste. 305, Muskegon, MI 49441